Privacy policy
Last updated: July 6, 2025
This Privacy Policy explains how Rudeboys Studios (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from rudeboysclo.com (the “Site”) or otherwise communicate with us in relation to the Site and our services (together referred to as the “Services”). When we use the terms “you” or “your” in this Privacy Policy, we mean you as the individual using our Services, visiting our website, or communicating with us as part of the Services.
We are committed to protecting your personal information and your privacy when using our Services. Please read this Privacy Policy carefully to understand how your personal information is collected, used, and protected by Rudeboys Studios.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, in applicable laws, or in how we collect and handle your information. Whenever we make significant changes to this Privacy Policy, we will update the "Last updated" date at the top of this page and publish the revised version on our Site. It is your responsibility to review this page periodically for any changes. Your continued use of the Services after changes to this Privacy Policy means that you accept those changes.
How We Collect and Use Your Personal Information
We collect personal information directly from you, automatically from your use of our Services, and from third parties to be able to process orders, provide you with updates about your orders, respond to your inquiries, and enhance your experience with Rudeboys Studios.
We collect this information to fulfill your orders, arrange for shipping, manage exchanges, handle customer support inquiries, and improve the quality and security of our Services.
What Personal Information We Collect
The personal information we collect depends on how you interact with our Services and what you choose to provide. When we say "personal information," we mean any information that directly or indirectly identifies you.
Information You Provide Directly
When you place an order, submit an inquiry, or contact us for support, we may collect personal information such as your name, shipping address, billing address, phone number, and email address. This information is necessary to process your orders, fulfill exchanges, and communicate with you regarding your purchases.
We also collect any additional information you choose to provide when you contact us by email or other forms of communication, including inquiries about our products, shipping, or exchange policies.
Rudeboys Studios does not offer customer accounts or login features. We do not collect usernames, passwords, or account security details because account creation is not required to use our Services.
Information We Collect Automatically
When you interact with our Site, we automatically collect certain technical information about your device and browsing activity. This may include your IP address, browser type, device type, the pages you view, the time and date of your visit, and other diagnostic data. This helps us understand how our website is used and enables us to improve site performance.
We collect this information using cookies and similar tracking technologies, which also help us remember your preferences and provide a smoother browsing experience.
Information from Third Parties
We may collect personal information from third-party service providers that support our business, including:
- Shopify, which hosts our online store and provides us with e-commerce tools to manage orders, payments, and shipping.
- Payment providers who process your payments securely and provide us with payment confirmation information. We do not store or directly collect your credit card or debit card information.
How We Use Your Personal Information
Processing Orders and Exchanges
We collect your information to process your orders, manage exchanges, and handle shipping and delivery logistics. Your contact details are necessary to send order confirmations and shipping updates.
Customer Support
We use your personal information to respond to your questions, assist you with order issues, and address any inquiries related to our return and exchange policy.
Marketing and Communication
We may occasionally send you promotional emails to inform you about new product releases, upcoming drops, and special offers. You can opt out of these marketing emails at any time by using the unsubscribe link provided in the emails. Even if you opt out of promotional messages, we may still contact you with important service-related information, such as order confirmations or exchange updates.
Security and Fraud Prevention
We may use your personal information to detect fraudulent activity, protect the integrity of our website, and ensure the security of transactions. We take reasonable steps to safeguard your data, but no system can be completely secure. We encourage you to communicate with us through secure channels.
Cookies
Rudeboys Studios uses cookies and similar technologies to enhance your browsing experience and improve the performance of our Site. Cookies help us remember your preferences and understand how you interact with our website.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of our Site and could limit your ability to use certain features.
Our Site does not respond to "Do Not Track" signals, as there is currently no consistent industry standard for how these signals should be handled.
For more information on the cookies used by Shopify, please refer to their policy at https://www.shopify.com/legal/cookies.
How We Share Your Personal Information
We may share your personal information in the following situations:
- With service providers who support the operation of our Site, including Shopify, payment processors, and shipping carriers.
- With marketing partners who assist us in promoting Rudeboys Studios products. These partners are required to handle your information in accordance with their own privacy practices.
- If required by law or if we believe it is necessary to comply with legal obligations, court orders, or government requests.
- In the event of a business transfer, such as a merger, sale, or acquisition of our business or assets.
- When you give us explicit consent to share your information in specific situations, such as when using social media integrations.
We do not sell your personal information under any circumstances.
Third-Party Links
Our website may contain links to third-party websites that are not controlled by Rudeboys Studios. We are not responsible for the content, privacy practices, or security of those third-party websites. When you navigate to other websites through our links, please review their privacy policies carefully, as they will govern your use of those sites.
Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that your child has provided us with their personal information, please contact us immediately, and we will take the necessary steps to delete such information.
Data Security and Retention
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no security system is foolproof. Please use secure channels when communicating with us and avoid sharing sensitive information through unsecured means.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to process orders, manage exchanges, comply with legal obligations, and resolve any disputes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate or incomplete information.
- The right to request the deletion of your personal information.
- The right to object to certain types of data processing.
- The right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at rudeboysclo@gmail.com. We may request additional information to verify your identity before processing your request.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have any concerns or complaints regarding how we handle your personal information, please contact us directly at rudeboysclo@gmail.com. We will do our best to resolve the issue promptly.
International Users
Our store and operations are based in Egypt. If you are accessing our Site from outside Egypt, please note that your personal information may be transferred to and processed in Egypt, where data protection laws may differ from those in your country of residence.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or if you would like to exercise your privacy rights, please contact us at:
Email: rudeboysclo@gmail.com