Return & Exchange
Exchange Policy – 7 Days
We offer a 7-day exchange policy from the date of delivery. Items must be in their original condition: unworn, unused, with tags, and in the original packaging. Exchanges are limited to one per order.
Requesting an Exchange
To initiate an exchange, please contact us at rudeboysclo@gmail.com and we will answer in 24 hours.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us immediately at rudeboysclo@gmail.com. Include your order number and clear photographs of the issue so our team can assess and resolve the matter promptly.
Exchange Shipping Fees (with VAT)
| Government | Base Exchange Fee (EGP) | Exchange + 14% VAT (EGP) |
|---|---|---|
| Cairo | 95 | 108.30 |
| Giza | 95 | 108.30 |
| 6th of October | 95 | 108.30 |
| Helwan | 95 | 108.30 |
| Qalyubia | 95 | 108.30 |
| Alexandria | 100 | 114.00 |
| Beheira | 100 | 114.00 |
| Al Sharqia | 106 | 120.84 |
| Dakahlia | 106 | 120.84 |
| Damietta | 106 | 120.84 |
| Gharbia | 106 | 120.84 |
| Ismailia | 106 | 120.84 |
| Kafr el-Sheikh | 106 | 120.84 |
| Monufia | 106 | 120.84 |
| Port Said | 106 | 120.84 |
| Suez | 106 | 120.84 |
| Beni Suef | 118 | 134.52 |
| Faiyum | 118 | 134.52 |
| Minya | 118 | 134.52 |
| Red Sea | 118 | 134.52 |
| Aswan | 131 | 149.34 |
| Asyut | 131 | 149.34 |
| Luxor | 131 | 149.34 |
| Qena | 131 | 149.34 |
| Sohag | 131 | 149.34 |
| Matrouh | 131 | 149.34 |
| North Coast | 135 | 153.90 |
| North Sinai | 147 | 167.58 |
| South Sinai | 147 | 167.58 |
| New Valley | 147 | 167.58 |
Important Notes
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We do not offer refunds under any circumstances.
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All return shipping costs for exchanges are the responsibility of the customer, unless the item received was damaged or incorrect.
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We reserve the right to reject exchange requests that do not meet the conditions stated above.